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BSB 704-191
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Bank First App

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Increase daily transfer limit

  1. Select the account you want to change limit on

  2. Select cog at top of screen

  3. Scroll down and select 'Manage daily transfer limits'

  4. Select payment type

  5. Select the transfer limit and then ‘Send SMS code'

  6. Once you receive your One Time Password, enter your One Time Password into the text field

  7. Tap on the 'Continue' button

Do more on the Bank First App

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Daily increase limit

You can now increase your transfer limit in the Bank First App, just like you can in Internet Banking.

It's quick, safe and means that you can make those larger purchases without having to call us. Watch video.

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Rename your accounts

Rename your accounts to more meaningful names in our updated app.

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Confirmation of Payee

Our updated app will bring you Confirmation of Payee, an industry-wide banking service that can help protect you from scams and mistaken payments.

Learn more.

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Update your details

Our new app will bring you a new profile section, which allows you to update your contact details straight from the app.

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Easy access to set up a savings goal

If you are saving towards a holiday or your first home, you can now set up a goal from your Bank First App home screen.

You can keep track of your progress and how much you have left to hit your goal.

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Share your bank account details directly from the app

This new feature will make it easier to share your BSB and account number with someone who is sending you money.

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Streamlined navigation

With more menu options, your home screen can also be customised to suit your needs, whether that is bringing your accounts first or your savings goals first.

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Features of the Bank First App

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Increase daily transfer limitIncrease daily transfer limit

No need to call. If you have a big purchase, you can now increase your daily transfer limit in the Bank First App.

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Flexible card managementFlexible card management

Replace lost or stolen cards directly from the app. Lock or unlock your card for Australian and/or International transactions.

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Dedicated savings goalsDedicated savings goals

Reach your savings goals by setting up individual savings goals on your accounts.

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Simple and secure log in optionsSimple and secure log in options

Select from a password, PIN, pattern, fingerprint (Android), FaceID and TouchID (iOS).

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Download the Bank First App

Not already registered for online banking? Register now.

  1. Go to the App Store or Google Play on your device.

  2. Use the search function to find Bank First.

  3. Select the Bank First App icon and press Get (for Apple) or Install (for Android).

  4. Open the app, then tap Let's go, then Login on the home screen.

  5. Enter your Member Number and Password. If you do not have a password contact us.

  6. Select your preferred login option (6-digit PIN or 6-9 dot pattern).

  7. Read and accept the T&Cs and you're all done!

Need help? Watch our step-by-step video.

What you can do in the Bank First App

Features

How-to guide

Change account name

Video guide

Change card PIN

FAQ

Change contact details

Video guide

Change password

Video guide

Change transfer limit

Video guide

Dispute a transaction on Bank First debit or credit card

FAQ

Find BSB and account number

Video guide

Find interest details

Video guide

Lock and unlock my cards

FAQ

Replace lost, stolen or damaged card

Video guide

Set up PayID

FAQ

Travel notification

Video Guide

Bank First App FAQs

Need more help? Find out everything you need to know about the Bank First App.

Important Information

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPhone, iTunes, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc. Google, Android, Google Pay and other marks are trademarks of Google LLC.