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BSB 704-191
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Bank First App

Features of the Bank First App

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Flexible card managementFlexible card management

Replace lost or stolen cards directly from the app. Lock or unlock your card for Australian and/or International transactions.

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Dedicated savings goalsDedicated savings goals

Reach your savings goals by setting up individual savings goals on your accounts.

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Simple and secure log in optionsSimple and secure log in options

Select from a password, PIN, pattern, fingerprint (Android), FaceID and TouchID (iOS).

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Check your balance easilyCheck your balance easily

Use Quick Balance to check your account balance effortlessly without having to log in.

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Download the Bank First App

Not already registered for online banking? Register now.

  1. Download from Google Play or App Store.

  2. Tap Let's go, then Login on the home screen.

  3. Enter your Member Number and Password. If you do not have a password contact us.

  4. Select your preferred login option (6-digit PIN or 6-9 dot pattern).

  5. Read and accept the T&Cs and you're all done!

Need help? Watch our step-by-step video for guidance.

Here's what you can do yourself

 

Bank First App

Internet Banking

Support

Change your password

Yes 

Yes 

Video Guide

Update your contact details

Yes 

Yes 

Video Guide

Change your daily limit

No

Yes

Video Guide

Download your statement

No

Yes

Video Guide

Find your interest details

Yes 

Yes 

Video Guide

Find your BSB and account number

Yes 

Yes 

Video Guide

Going overseas? Let us know!

No

Yes 

Video Guide

Report a lost, stolen or damaged card

Yes 

No

Video Guide

Dispute a transaction on Bank First debit or credit card

Yes 

No

FAQ

Change your card PIN

Yes 

Yes 

FAQ

Open and manage a Term Deposit

No

Yes 

FAQ

Lock and unlock your cards

Yes 

No

FAQ

Set up PayID

Yes 

Yes 

FAQ

 

How to download the Bank First App

 

Bank First App FAQs

Need more help? Find out everything you need to know about the Bank First App.

Important Information

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPhone, iTunes, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc. Google, Android, Google Pay and other marks are trademarks of Google LLC.