Bank First App
Features of the Bank First App
Flexible card management
Replace lost or stolen cards directly from the app. Lock or unlock your card for Australian and/or International transactions.
Dedicated savings goals
Reach your savings goals by setting up individual savings goals on your accounts.
Simple and secure log in options
Select from a password, PIN, pattern, fingerprint (Android), FaceID and TouchID (iOS).
Check your balance easily
Use Quick Balance to check your account balance effortlessly without having to log in.
Download the Bank First App
Not already registered for online banking? Register now.
Download from Google Play or App Store.
Tap Let's go, then Login on the home screen.
Enter your Member Number and Password. If you do not have a password contact us.
Select your preferred login option (6-digit PIN or 6-9 dot pattern).
Read and accept the T&Cs and you're all done!
Need help? Watch our step-by-step video for guidance.
Here's what you can do yourself
| Bank First App | Internet Banking | Support |
---|---|---|---|
Change your password | Yes | Yes | |
Update your contact details | Yes | Yes | |
Change your daily limit | No | Yes | |
Download your statement | No | Yes | |
Find your interest details | Yes | Yes | |
Find your BSB and account number | Yes | Yes | |
Going overseas? Let us know! | No | Yes | |
Report a lost, stolen or damaged card | Yes | No | |
Dispute a transaction on Bank First debit or credit card | Yes | No | |
Change your card PIN | Yes | Yes | |
Open and manage a Term Deposit | No | Yes | |
Lock and unlock your cards | Yes | No | |
Set up PayID | Yes | Yes |
How to download the Bank First App
Bank First App FAQs
Need more help? Find out everything you need to know about the Bank First App.
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