Fake websites
Scammers can create fake websites that look almost identical to a reputable organisation that you deal with. These websites are also designed to steal your personal information.
What to do in the event of fraud or a scam
Received a text or call that seemed too good to be true? It usually is. Legitimate companies will never ask you to reveal passwords or financial information.
Beware of scams and stay updated on national scams by reviewing current scams at scamwatch.gov.au.
Pause
Don’t act straight away. Stop and think about what you’re being asked to do.
Real companies or government agencies won’t pressure you to make payments.
Review
Have a quick look on Google to see if the company or person is real and whether it's the right phone number.
Check to see if anyone else has had similar experiences.
Ask
If you’re still unsure, show a family member or friend and ask for their opinion before taking any action.
How to recognise a fake website
Scammers can create fake websites that look almost identical to a reputable organisation that you deal with. These websites are also designed to steal your personal information.
Protect yourself by:
Searching for the website on Google and comparing the URLs.
Checking if the URL begins with https:// instead of http:// (s stands for secure).
Checking if there is a padlock icon next to the URL indicating a valid security certificate.
If you believe you have found a fake Bank First website, please email us immediately with the URL and screenshot on info@bankfirst.com.au.
Remember, we’ll never call you out of the blue and request financial information. Reputable companies will not do this either.
Never share your passwords and always check who is contacting you before acting. Remember to pause, review and ask if you’re ever unsure.