Daily Transfer Limits

Frequently asked questions

• I want my daily transfer limit to be higher than $5,000. What can I do?

  To permanently increase your daily limit for standard external transfers, please login to Internet Banking and select Settings, Daily Transaction Limits to update your limits.

• I’m nervous about this change. How can I protect my account?

  Remember to check your account regularly and alert us immediately if you notice an unauthorised transaction. When making an external payment, take care to ensure the payee's account details are correct as it can be difficult to retrieve money sent to an invalid or incorrect account. Visit our fraud and scams page to keep learning about simple steps that you can take to protect your account.

  As always, your financial security is our priority. We have high standards in place to protect you and your money, which you can learn more about how we protect you.

• Does this change apply to my joint account?

  Joint accounts currently allow each account owner to transact separately according to their own daily limits. This will remain unchanged, with the new Member limits continuing to apply to all accounts regardless of whether they are individual or joint.

• Does this change apply to my internal transfer limit or card limit?

  No, your internal transfer and card limits will remain unchanged.