Customer Data Security
Keeping our Members' information safe and secure is our number one priority. We have a range of security features and services to help keep your information secure.
What we're doing to keep you safe
Increased monitoring.
Increasing identification verification.
Working and collaborating with Customer Owned Banking Association (COBA).
What you can do
Monitor your accounts closely.
If you notice any unusual activity on your accounts, contact us immediately.
Never respond to, or click on, hyperlinks in emails you don't recognise.
Never click on links in text messages from numbers you don't recognise.
Useful tools and resources
Scamwatch is run by the Australian Competition and Consumer Commission (ACCC), providing information about how to recognise, avoid and report scams.
SIMProtect has been developed by Macquarie University’s Centre for Risk Analytics and is focused on fraudulent phone porting.
Moneysmart helps Australians take control of their money with free tools, tips and guidance.
Australian Cyber Security Centre (ACSCO) is a government resource with tips on how to stay cyber safe.