Confirmation of Payee

Confirmation of Payee checks if the account details you've entered matches the details held by the recipient's bank. This may assist you to make informed decisions before making a payment, reducing the risk of scams and mistaken payments.

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What is Confirmation of Payee?

Confirmation of Payee is an industry-wide service that matches the bank account details entered by a payer with the account details held by the recipient's bank and displays a match outcome to the payer.

It's a new layer of protection for Australian consumers and businesses when they're making a payment to a BSB and account number.

Confirmation of Payee is an initiative of Australian Payments Plus, the same organisation that also provides trusted payment services like BPAY, Osko, eftpos, PayID and PayTo.

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How does it work?

When you're sending money using a BSB and account number, Confirmation of Payee will check the account details you've entered with the account details held by the recipient's bank and let you know the match outcome.

You'll be shown if it's a match, a close match, a no match or if there is an error.

That important information can help you decide whether you need to go back and check your details again, or if you feel comfortable to proceed with the payment. If something doesn't seem right, you can choose to cancel the payment.

Match outcomes

There are four possible match outcomes. Each result gives you a chance to make an informed decision about what action to take next.

MatchMatch

The account details you entered match the bank records of the intended recipient, and the recipient's name will be displayed.

Close MatchClose Match

The account details you entered closely match the bank records of the intended recipient, and the recipient's name will be displayed.

No MatchNo Match

The account details you entered do not match the bank records of the intended recipient. The recipient's name will not be displayed unless it is a business or government organisation.

Helping to protect your money

Avoiding mistakesAvoiding mistakes

Confirmation of Payee matches the bank account details you've entered with the account details held by the recipient's bank and displays a match outcome, helping you avoid mistaken payments.

ConfidenceConfidence

Feel more confident that your money is going where you intend it to, with Confirmation of Payee.

ProtectionProtection

Confirmation of Payee can help protect you from scams and mistaken payments by matching the account details you've entered with the account details held by the recipient's bank.

No set up requiredNo set up required