Over 50 years ago, Bank First was born when a group of 48 teachers came together with a shared mission: to offer a fairer deal to those who care for others.

Tired of the way many teachers were being treated by the big banks, they did what no-one else had done before: opened their own credit union. A credit union by teachers, for teachers, with the aim to value community contributions over shareholder profit.  

Our first loan went to a single mother who needed money for a rental bond at a time when women needed a man to sign for a loan – but not at Bank First. 

Originally a bank for teachers, we soon recognised a profound alignment with the healthcare sector. Expanding our services to healthcare was a natural progression, reflecting our dedication to championing those who care for others. 

Since then, Bank First has continued to invest in the health and education communities, empowering teachers, nurses and allied health professionals to realise their dreams. 

Helping our Members be well, financially 

Today, we’ve expanded our care for our Members to include financial wellbeing. In a time of rising living costs, we can play a role in providing financial care to educators and healthcare workers, allowing them to focus on their vital roles without the added pressure of worrying about finances. 

Much like tailoring a student’s learning plan or a patient’s healthcare approach to their unique situation, we understand that good financial wellbeing looks different for everyone. We empower our Members by offering resources designed to help them feel confident and secure in their financial choices. As a Member-owned bank, we reinvest our profits into products and rates to help improve your financial wellbeing. 

Our Financial wellbeing hub

Supporting the next generation of teachers, nurses and allied health professionals 

Outside banking, we offer scholarships and awards that enable teachers, nurses and allied health professionals to pursue their education without financial strain.

Our Scholarships

Enabling transformative community programs 

We want to make a positive impact in our wider community. We support Pinchapoo, Victoria’s largest non-profit distributing hygiene packs to hospitals and those in need. In FY24/25, we helped distribute nearly 9,300 hygiene packs to vulnerable patients, including people escaping family violence. Pinchapoo hygiene packs provide significant relief during crises, foster conversations and critical connections between healthcare workers and their patients.  

In recognition of the dedication of nurses, we have handed out more than 7,500 pamper packs on International Nurses’ Day over the years.  We know that self-care often comes last during high cost of living times, and we want to show that we are grateful.  

For more than 30 years, Bank First has funded innovative projects in Victorian schools. Our Teaching Initiatives Program (TIP) supports teachers looking for funds for unique and innovative projects, enhancing the education of our next generation of learners. 

Our community work 

Expanding our impact 

Bank First partners with many healthcare and education organisations to extend our financial care, reaching more teachers, nurses and allied health professionals. Our Members invest so much of their time and energy in caring for our community, which is why we are committed to helping them achieve their financial goals. 

Through partnerships, scholarships, and financial wellbeing initiatives, Bank First proudly supports education and healthcare communities. Reflecting on our legacy of care and looking to the future, we remain committed to supporting those who dedicate their lives to caring for others. 

Our partners